Data Collection

At Flavory, we collect customer information including names, contact details, and delivery addresses to facilitate the delivery of our products and enhance your overall experience. We do not store payment credentials, ensuring your financial data remains safe and secure.

Data Usage

Your data is used solely to provide you with our products and services. We utilize this information to process orders, arrange deliveries, and communicate effectively with you regarding your purchases.

Data Security

We take data security seriously at Flavory. Robust measures are in place to protect your information from unauthorized access, loss, or alteration. Your data is stored securely, and we continuously review and strengthen our security protocols.

Data Sharing

Flavory does not sell, rent, or disclose your data to third parties. We deeply value your trust and are committed to upholding your privacy at every step.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These tools help us analyze website traffic, optimize content, and deliver personalized recommendations. You can manage or disable cookies through your browser settings at any time.

User Rights

As a valued customer, you have the right to access, update, or request deletion of your personal data. If you have any concerns or requests regarding your information, please reach out to us using the contact details provided on our website.

At Flavory, your privacy is our priority. We are committed to handling your data responsibly and in accordance with the highest standards of privacy and security.

We have a no return policy. Once the refund request is approved , the refunded amount would be processed and credited to the original mode of payment within 5 business days

At Flavory, we are committed to providing fast, reliable, and safe shipping services to ensure your orders arrive on time and in excellent condition. Please review the details of our shipping policies below:

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation, excluding weekends and public holidays.

During peak seasons or promotional campaigns, processing may take slightly longer due to higher order volumes.

Shipping Methods

We offer multiple shipping options including standard, expedited, and international shipping, depending on your location and urgency.

Available shipping methods will be shown during the checkout process.

Shipping Rates

Shipping charges are calculated based on the weight, delivery destination, and chosen shipping method.

You will see the estimated shipping cost before completing your order.

Delivery Timeframes

Delivery times depend on your location and the shipping option selected.

Same-day or next-day delivery may be available for select PIN codes where our courier partners support expedited services.

Note: Home delivery is not guaranteed for all faster shipments.

Most orders are dispatched within 12–24 hours after processing.

Standard delivery via major couriers: 2–5 business days, excluding Sundays and public holidays.

Remote or rural areas serviced by India Post may experience a delivery window of 1–2 weeks.

While we strive for timely delivery, delays due to weather, courier issues, or other unforeseen events may occur.

⚠️ Please note: Flavory is not liable for damages incurred during transit. Refunds or replacements for such cases may not be possible.

Order Tracking

Once shipped, you will receive a shipping confirmation email with your tracking number.

You can monitor your order status using the tracking link provided or directly on the courier's website.

Shipping Restrictions

Certain locations or products may be subject to shipping restrictions.

For more details, feel free to contact our customer support team.

Policy Updates

Flavory reserves the right to change this shipping policy at any time without prior notice.

Any changes will be reflected on this page, so we recommend checking back regularly for updates.

If you have any questions or need further support, please Contact Us. We're here to help!

By accessing or using our website or services, you agree to comply with the following Terms of Service.

1. User Agreement

By using the Flavory website or any of our services, you agree to be bound by these Terms of Service. Please read them carefully before using the platform.

2. Eligibility

Our services are intended for individuals who meet the legal and platform-specific eligibility criteria. By using our services, you confirm that you meet these requirements.

3. Account Creation

Some features of our website may require you to create an account. You agree to provide accurate and complete information and to comply with our account guidelines at all times.

4. User Responsibilities

You are solely responsible for your actions while using our platform. You agree to act responsibly, respect other users, and follow any posted guidelines or community standards.

5. Intellectual Property

All content, logos, product names, designs, trademarks, and copyrights on the Flavory platform are the property of Calicut Cousins Private Limited or its licensors, and are protected under applicable intellectual property laws.

6. Payment and Refunds

Payments must be made through the methods available on our website. We offer refunds or product replacements based on specific circumstances. All refund or return decisions are subject to our discretion and governed by our official Refund Policy.

7. Delivery Delays

While we aim to provide prompt delivery, delays may occur due to factors beyond our control—such as courier service interruptions. We will always work to resolve such issues swiftly.

8. Dispute Resolution

Any disputes between users or involving Flavory will be governed by the laws of India. Disputes shall be subject to the jurisdiction of the courts located in Kerala, unless otherwise specified.

9. Updates to Terms

We reserve the right to modify or update these Terms of Service at any time. Changes will be posted on this page, and it is your responsibility to stay informed of updates.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India. For details on how we collect and use data, please refer to our Privacy Policy.